ABOUT ME

I inform and execute high impact product research & design that drives results.

These have included: web and apps, hardware, print/books, public art; urban farms, grey water systems; service design for an elephant sanctuary; social art, and an eco-shower for 200 people. Additionally, my graduate thesis focused on the role of creativity & social innovation as drivers of successful products.  

When not creating measurably successful product experiences, I am designing food gardens, hiking in the hills, taking pictures, volunteering internationally, hanging with my pup, making art, dancing, or traveling.

Design & Product

  • I work with executives, lead and make great products and run research to support all things design, strategy & research, content, and data

  • I’m a believer in collaborative, optimistic work cultures with a positive management style

  • I establish UCD processes and insights programs within organizations

  • I co-create informed product / design/ research roadmaps

  • I coach product / design teams in user-centered processes to execute excellent experiences

  • I build design capacity and skillsets


Product & UX Design Skills

Storytelling, Human-Centered Design, Design Thinking, UX/UI Design, Product Design, Service Design, Interactive Design, Content Design, Systems Design. Storyboards, Wireframes, Prototypes, Design Systems. Mobile, Desktop, Apps. Workshops, Design Sprints.

Research & Strategy Skills

Generative mixed methods
Surveys, Customer/Stakeholder Interviews, Contextual Inquiry, Diary Studies, Field Studies, Marketing Research, Competitive Analysis, Concept & Usability Testing, Benchmarking, Journey Maps, Stories/JTBD. Performance Metrics. Design Sprints. Participatory Design.

Evaluative mixed methods
Usability Testing, Metrics, Concept Testing, Expert Reviews, UX Analytics, Surveys, A/B Testing

"Every great design begins with an even better story." ~ Lorinda Mamo

 

Resume - One Pager

LinkedIn References + Full Resume


Awards

  • Tech Pioneer/World Economic Forum for Remitly

  • Tech Impact Awards for Remitly

  • Webby Design Award for GoPro.com

  • Webby Design Award Honoree for Motomaker.com

  • Webby Design Award for GoPro.com

  • Adweek Brand Genius Award for GoPro.com

  • WMA Standard of Excellence Design for Beringer Wines

  • Top Ten Web App for Teachstreet.com

  • Forrester Research Overall Best Design for Amazon.com

  • Forrester Research Overall Best Design for Amazon.com

Certifications

  • The Product School, Product Leadership

  • The Product School, Sr Product Mgmt

  • Certified Product Owner

  • Agile / Kanban / Scrum

  • Adaptive Path Service Design

  • NNG Executive Design Leadership

  • NNG Service Design

  • Certified Permaculture Designer


Education

  • MA Philosophy, Consciousness, Innovation & Social Change.
    California Institute of Integral Studies

  • Design. School of Visual Arts

  • Arts & Design. La Sorbonne, Paris

  • Post-Bac Research, Social Psychology. “Media Influence on Social Values”. University of Florida

  • BS, Social Psychology. Minor, Fine Art. University of Florida


Software

  • Figma, Mural, Miro, Sketch, Adobe Suite. JIRA, Trello, FullStory, HotJar, Google Analytics, Optimizely